Refund Policy - InterviewNotebooks.store

Refund Policy

Important: Due to the digital nature of our products, we generally do not offer refunds after download. However, we provide a 30-day satisfaction guarantee under specific conditions outlined below.

1. Eligibility for Refunds

You may be eligible for a refund if:

  • You request a refund within 30 days of purchase
  • You have not downloaded the ebook(s)
  • The product is materially different than described on our website
  • The product is completely non-functional (corrupted file)

2. Non-Refundable Situations

Refunds will not be granted for:

  • Change of mind after downloading the product
  • Failure to properly download or access the files (we provide technical support)
  • Not achieving desired interview results
  • Purchasing the wrong product by mistake

3. How to Request a Refund

To request a refund:

  1. Email us at InterviewNotebooks@gmail.com within 30 days of purchase
  2. Include your order number and reason for refund request
  3. We will respond within 3 business days

4. Refund Processing

Approved refunds will be processed:

  • Within 5-10 business days
  • To the original payment method
  • With a confirmation email sent to you

5. Technical Issues

Before requesting a refund for technical reasons:

  • Try downloading the file again
  • Use a different device or PDF reader
  • Contact our support for assistance

We will replace corrupted files at no additional cost.

6. Contact Us

For any questions about our refund policy, please contact:

InterviewNotebooks@gmail.com

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